Forums provide an important resource for ITIL professionals on the internet. They are a platform for the exchange of ITIL related information and ideas, as well as the expression of opinion and viewpoint.
The major forum in terms of size and membership is the ITIL Community, but a number of others also exist which contribute significantly. These include; The ITIL & ISO 20000 User Group, ITIL People, Datamation and the Yahoo Group.
All offer a slightly different, but nonetheless valuable, perspective.
From the perspective of development of our Open initiative, most support has been received from members of the User Group. Hence we are pleased to recommend it:
This is suitable to discuss ITIL, ISO 20000, and any topic related to IT service management (ITSM).